1. Free taster sessions are available to new customers only.

2. The Introductory 6 -Session block is to new customers only.

3. Payment for the Introductory 6 session block is taken upfront, before the first session.

4. Payment for the 6 & 12 session blocks are taken upfront, before the first session.

5. All sessions purchased as part of the Introductory 6-Session block must be used up within 8-weeks of the package purchase date. 

6. All sessions purchased as part of a 6-Session block must be used up within 8-weeks of the package purchase date. 

7. All sessions purchased as part of a 12-Session block must be used up within 15-weeks of the package purchase date. 

8. Every effort will be made to offer regular session times.   However, booking of time slots may be on a first come first serve basis.

9. One to one (1:1) personal training sessions will last a maximum of 60 minutes. If you are late for a session, this time will be deducted from your session. If your trainer is late for a session this time will be made up at a mutually convenient time, but not necessarily during that  specific session.

10. Previously purchased & booked 1:1 personal training sessions cannot be cancelled/refunded. 

11. All 6-Session, Introductory block holders are entitled to postpone 2 session free of charge.  Once your postponement entitlements are used up 24 hours’ notice is required to postpone a session. Any sessions postponed with less than 24 hours’ notice may be forfeited completely.

12. All 6-Session, block holders are entitled to postpone 1 session free of charge.  Once your postponement entitlements are used up 24 hours’ notice is required to postpone a session. Any sessions postponed with less than 24 hours’ notice may be forfeited completely.

13. All 12-Session, block holders are entitled to postpone 3 sessions free of charge.  Once your postponement entitlements are used up 24 hours’ notice is required to postpone a session. Any sessions postponed with less than 24 hours’ notice may be forfeited completely.

14. Following session postponements, re-bookings of session time slots will be on a first come first serve basis.

15. Because no food shopping, food preparation or cooking will be carried out by your nutritionist, you accept full responsibility for ensuring your meals are allergen free.

16. You will be required to keep your trainer/nutritionist informed of any changes to your medical condition that may affect your exercise programme/dietary advice.

 

Thank you for reading. Please check the relevant box to show you both fully understand and accept the Health Habitat terms and conditions.